Shipping policy
1. Order Processing Time
-
All orders are processed and dispatched within 1 to 3 business days, excluding Sundays and public holidays, after order confirmation.
-
Once your order is handed over to our shipping partner, you will receive a confirmation notification via email or SMS with your tracking details.
2. Delivery Timelines
-
We deliver across India through reliable courier services.
-
Estimated Delivery Time: Orders usually take 5 to 7 working days to reach their destination after dispatch.
-
Delivery may be faster in metro cities, while remote locations may require additional time.
-
Delivery timelines are estimates and may occasionally be affected by unforeseen logistical issues, weather conditions, or festive rushes.
3. Shipping Charges
-
Shipping charges, if applicable, will be calculated and clearly displayed at checkout before you complete your purchase.
4. Order Tracking
-
You can track your shipment using the tracking link and tracking number provided in your shipping confirmation email or SMS.
-
Please allow up to 24 hours for the tracking status to update on the courier partner's portal.
5. Damaged or Missing Shipments
-
If you receive a package that is visibly damaged or tampered with, please do not accept the delivery and contact our support team immediately.
-
In case of missing items or delivery discrepancies, please report the issue to us within 48 hours of the marked delivery date.
6. Delivery Address Changes
-
Once an order has been shipped, we cannot change the delivery address.
-
Please ensure that all billing and shipping details are accurate before finalizing your purchase.